• ARCTIC assessment tool

    Failure to move towards organizational change happens when smart people resist going from doing the wrong thing well to doing the right new thing poorly. Leaders must ensure that the destination is clear, resources are in place, and valued rewards are provided to break through this barrier. The ARCTIC assessment tool (adapted from Black & Gregersen [2003, p. 84]) can help identify rewards that would have greater meaning to people and more power to move change and successfully implement shared governance.

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